Refund & Returns Policy
30-Day Money-Back Guarantee
If you are not happy with your Umbremo, email support@umbremo.com within 30 days of delivery and we will arrange a refund.
Faulty Or Damaged Items
If your umbrella arrives faulty or damaged, send us a photo or short video and we ship a replacement or refund the order in full, whichever you prefer.
What We Need
- Your order number
- The email address used at checkout
- For faults, a photo or short video of the issue
Refund Timing
Approved refunds are returned to the original payment method within 5 to 10 business days, depending on your bank.